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Crammify

Support & FAQ

Stuck? Curious? Most answers live below. If yours doesn't, email hello@crammify.com.

Getting started

Do I need an account to use Crammify?
No. The Free tier works without sign-up — generate flashcards, take quizzes, save decks (on your device). Sign-in becomes useful when you want your XP, streak, and decks to follow you across devices.
What's a 'study buddy'?
The mascot you pick at the bottom-left of every page. They write the cards, voice the explanations, and react when you study. All 11 are free for everyone — Capi (free default), Slacker, Wizard, Hype Beast, Goblin, Granny, Pirate, Cool Sibling, Anime Hero, Cat, and Mentor.
How do I switch buddies?
Tap the floating mascot at the bottom-left of any page. A panel opens with all 3 mascots in a grid. Click one. Your selection is saved — they'll be your buddy on every page until you switch again.

Quiz Battle & Live Game

What is Quiz Battle?
A solo fast-paced speed quiz mode inside the School Tutor. 10 questions, 10 seconds each. Faster correct answers score higher. Confetti for high scores. It's a single-player game mode — you can replay it on any deck or subject as many times as you want.
Can I run Quiz Battle on a saved deck or featured deck?
Yes — open any deck on /decks (your own or featured), click 🎮 Quiz Battle, and the cards auto-convert to MCQ for the speed mode.

The 3 tutors

What are the 3 Crammify tutors?
Crammify is three AI tutors, each tuned for a different job:
  • 🗣️ Language Tutor: sequential lessons in Spanish, Japanese, French, Italian, German, Mandarin, Korean, and Portuguese.
  • 📚 School Tutor: AP/SAT/ACT/K-12 study sets — plus Quiz Battle, a fast-paced speed quiz game mode.
Capi picks the right tutor for whatever you paste in.
What are difficulty / grade level / length controls?
Every tutor has 3 selectors at the top:
  • Difficulty: Easy (intro material) / Medium (core+application) / Hard (nuance + edge cases)
  • Grade Level: K-5 → adult — adjusts vocabulary and depth
  • Length: Short (3-5 items) / Standard / Long (8-12 items)
Settings persist across sessions on this device.
What's a 'card style' (Simple / Standard / Detailed / Fill-in-blank / MCQ)?
Flashcards have 5 styles:
  • Simple: pure "What is X?" → definition
  • Standard: mixed question types (default)
  • Detailed: specific facts — dates, names, formulas
  • Fill-in-blank: cloze deletion (sentence with a blank)
  • Multiple Choice: 4 options per card with explanation

Decks & study

How do I save a deck?
After generating flashcards, click 💾 Save this deck. It saves to this device. Visit /decks to see all your saved decks. Click any to enter study mode.
How does study mode work?
One card at a time. Read the front, tap to flip, then rate yourself: Got it, Skip, or Forgot. Your buddy reacts in their voice each time. At the end you see your score.
Where are my decks saved?
Signed in: decks sync to your Crammify account and follow you across web + iOS. Guests: decks save to this device only (browser/app localStorage). Sign in any time to migrate your local decks to the cloud.

XP, levels, streaks, achievements

How do I earn XP?
Every action: +15 for completing a flashcards session, +25 for a quiz (+40 if perfect), and bonus XP for finishing a lesson across any of the 3 tutors. Plus a streak bonus on the first action of each day.
How do mascots work?
Pick a mascot to give your study sessions a different voice and vibe. Studying with completing daily quests unlocks the Polyglot achievement.
What are daily quests?
3 quests refresh at midnight (e.g. "Use 3 different tools"). Complete them for bonus XP. View at /account.
Will I lose my streak if I miss a day?
Yes — streak resets to 1 the next time you study. Plus tier gets 1 streak freeze per month, Pro gets 3. (Streak freezes auto-apply when you miss a day.)

Pricing & billing

Is there really a free tier?
Yes. 5 lessons a day across both tutors (Language and School), 10 hearts a day shared across tutors, and all 3 mascots. Forever, on both web and iOS. The web tier shows contextual (non-personalized) ads via Google AdSense; iOS is ad-free.
What's the difference between Plus and Pro?
Plus ($4.99/mo, 3-day free trial): unlimited lessons across both tutors, unlimited hearts, ad-free, unlimited saved decks, 1 streak freeze/month. Pro ($9.99/mo, no trial): everything in Plus + smarter AI (Claude Sonnet) + spaced repetition + standard flashcard export + priority generation queue + premium voices + 3 streak freezes/month.
Why is Plus only on iOS?
For v1, all paid tiers (Plus + Pro) are iPhone-only via Apple In-App Purchase. The web is free, forever. Web purchases are coming back in v1.1, ~1-2 months after iOS launch.
Is there an Android version?
Not yet. Join the Android waitlist on /pricing— we'll email you the day it lands. Estimated 2-4 months after iOS launch.
When will Class / Class+ for schools be available?
v1.5 (post-launch). For private schools, charter schools, and tutoring centers — bulk pricing for 15 or 30 students.

Apple subscriptions, refunds, billing

How do I cancel my Plus or Pro subscription?
Apple manages all iOS subscriptions, not Crammify. To cancel:
  1. iPhone Settings → tap your Apple ID at the top → Subscriptions
  2. Find Crammify → Cancel Subscription
You'll keep Plus/Pro features until the end of your billing period.
I want a refund. How?
Apple processes all refunds for App Store subscriptions — we can't issue refunds directly. Go to reportaproblem.apple.com, sign in with your Apple ID, find the Crammify charge, and click "Report." Apple decides; most accidental purchases get refunded within 24 hours.
What happens during the 3-day free trial?
You get full Plus features (50 generations across the 3 days, more than enough for normal use). Apple charges your account on day 3 unless you cancel before then. Apple emails you 24 hours before the charge as a reminder. Cancel from iPhone Settings → Apple ID → Subscriptions any time.
I subscribed but Plus features still aren't unlocked. What do I do?
Usually it syncs in under a minute. If it's been longer:
  1. Force-quit Crammify (swipe up + flick the app away)
  2. Reopen → Plus should unlock
  3. Still locked? Email hello@crammify.com with your Apple receipt and we'll fix it manually.
I bought Plus on iPhone — does it work on the web?
Yes. Plus and Pro are tied to your Crammify account, not your device. Sign in on the web with the same Google account → unlimited everything works there too.
Can I see my charge history?
Yes — in iPhone Settings → Apple ID → Subscriptions → Crammify → tap to see history. We can't show this in the app because Apple doesn't share charge data with developers.

Privacy & safety

What AI does Crammify use?
Crammify uses Claude(Anthropic) — known for character voice and reasoning quality. A general-purpose chat model could do similar things if you prompted it carefully, but you'd be doing all the work yourself. We package the prompts, the personalities, the formats, and save your decks.
Do you train AI on my notes?
No. Anthropic doesn't train models on your API content (per their data policy). Your notes are processed to generate output, then discarded by them. We store your saved decks in our database, but only for you to access.
Is Crammify for kids under 13?
No. Crammify is intended for users 13 and older. We do not knowingly collect data from children under 13. If you are under 13, please don't sign up. (See our Privacy Policy for details.)

Misc

Who makes Crammify?
A solo founder under Clawmark Studio. Real answer: most study apps are written by people who haven't cracked open a textbook in a decade. Crammify is built by someone still in the trenches — the AI doesn't know what "cramming feels like," but the person building it does.
What's Clawmark Studio?
The studio name. Crammify is one of two products — the other is Blue Spark, a speedrun platformer launching on Steam June 4, 2026.
Found a bug? Have a feature request?
Email hello@crammify.com — I read every one. Features go in a public roadmap once we hit 100 users.